Major areas of expertise: · Issues facing future governments · Electronic government of the future · Managing in a future government . Cross government systems management · Vertical integration of services delivered by national, state, and local governments · Innovative techniques for funding major ICT initiatives · Building the acquisition office of the future · Managing the complex systems that run governments
Employment History:
2005- Present. I have been reviewing my history files, doing research, interviewing senior officials, writing articles, and drafting a book about managing technology in future governments. In my book, I note that governments face constantly changing objectives, leadership, technology choices, and I also note that many sources recommend good practices and solutions observed throughout the world. In addition, there are macro trends in the world which are often beyond the ability of governments to anticipate or control. Governments and companies often find it difficult to develop plans and make investment decisions in the face of all of the change and uncertainty. Governments face unusual challenges. There are significant possibilities and difficulties that lie ahead.
2003-2005. Following 35 years in senior management positions in the U.S. Federal government, I joined Guerra, Kiviat, and Flyzik & Associates as Vice President of Intergovernmental Solutions. I helped selected clients to sort out the constantly changing objectives of governments, leadership changes, and technology choices.
1997-2003. I established the U.S. General Service?s (GSA) of Intergovernmental Solutions. For seven years, as Director, I brought U.S. Federal, State, and local government officials together to analyze intergovernmental management issues, and to share lessons learned and good practices between the three levels of government and between nations. Analytical reports produced by the organization include: Smart buildings Web enabled systems Smart card technology Use of credit cards in governments Integrated service delivery to citizens New power for citizens using Internet Glimpse of the government of the future Global reinvention activities in 30 nations Worldwide analysis of progress in outsourcing Citizen expectations from electronic government Innovative funding techniques for IT investments 1980-1997. As Assistant Commissioner and Deputy Commissioner, in GSA, I was responsible for all Information and Telecommunications Acquisition Management in the Federal government when agencies acquired $300 billion in IT resources. We issued federal regulations to guide the acquisition and management of these resources; and, we provided varying levels of procurement authority to these agencies depending on their past performance. In addition, we reviewed the information management programs in each of the 26 major federal agencies periodically providing recommendations for strengthening those programs. Earlier, in a 10 year period, I was responsible for all IT policy and operations in three of the government?s major organizations: The U.S. Department of Health Services and Mental Health Administration; The U.S. Department of the Treasury The U.S. Naval Oceanographic Office. In each of these organizations, I was responsible for managing the large central data facility, developing agency-wide applications systems, and developing policies implementing legislation for all agencies in these organizations. With the IBM Corporation, I was responsible for managing a staff of 200 to develop systems for the National Institutes of Health. Later, I assisted in nationwide marketing in the health sector. I worked with and testified before Congressional committees to implement four pieces of new legislation; and, I worked extensively with U.S. Federal, State, local, and international government officials. With contacts in 35 countries and in many state and local governments in the United States, I have spent several years working on advanced e-government and "whole of government" issues. Recently, I emphasize issues that will be faced by future governments.
In addition, I organized twenty conferences for senior officials to look ahead and develop plans for the future; and, I have spoken at conferences on information technology management issues more than 300 times.
In May, June, and July in 2009, I delivered 11 lectures in 24 hours of class time to mid-career graduate students in a program organized by the University of Texas: UNIVentures, in Mexico City. The two subjects were the e-government and the Knowledge Society of the future and forecasting the future government in these two areas.
Finally, I served as Adjunct Professor at Vanderbilt University, advising the Dean on technology management issues.
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Frank McDonough
Manage your way to success in your government assignments