Table of Contents
Part One
1. Six Categories of Personnel Work in the Federal Government
2. Comparing Government and Private Sector Jobs
3. Choosing an Agency Created by Law
4. Meeting with Friends of Your Boss
5. Meeting with Vendors
6. Get to Know Your Ethics Officer
7. Stumbling into Trouble
8. Don’t be the Fall Guy
9. Challenge Widely Held Beliefs
10. Working with Your Deputy
11. Speaking at Conferences and to the Media
12. Learning from Senior Officials in Other Countries
13. Working in the Headquarters Building Builds Relationships
14. Accepting the Influence of Government Unions
15. Observing the Modern Day “Spoils System”
16. Managing Personnel, Often an Oxymoron
17. Recovering When “They” Go after You
18. Appreciating Non-Government Organizations (NGOs)
19. Rationalizing How the President and the Public May View You
20. Using Political Spin and Manipulation
Part Two: Twenty-Three Insights Needed after Beginning Your New Job
21. Six Conditions to Monitor When Reorganization is in the Air
22. The First Insight, Once You Are on the Job
23. A Single Member of Congress Can Change the Government
24. Tracking New Legislation is Part of Your Job
25. Observing How the White House Gets Its Way
26. Protecting Your Boss
27. Reorganizing Your Shop
28. Probing the World of Political Appointees
29. Can Political Appointees Run the Government?
31. Winning While Outsourcing
32. Working with Congress
33. Using Regulatory Authority to Change a Program’s Direction
34. Using Policy Authority to Change Direction
35. Introducing Procurement, a Primer for Program Managers
36. Reckoning with Congress, Lobbyists and Political Appointees during Procurements
37. Six Reasons Help Explain Why Major Programs Fail
38. Managing the Hundred Million Dollar Programs
39. Fending off Challengers to Your Program
40. Understanding Chief Information Officer Jobs
41. Technologies Do Not Advance Rapidly, Some Not at All
42. Sharing in Savings When Money is Scarce
43. Forecast the Future for Success
44. Taking a Journey: Your Next Job after Government
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